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Learn before you decide

Plain-language guides on your rights, your options, and the numbers behind each one. No sign-up required to read anything here.

All articles

9 articles
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What debt collectors are not allowed to do The federal rules on calls, threats, and workplace contact — and the letter that makes them stop. 5 min read
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Always read the itemized bill first Billing errors are common. How to request an itemized statement and what to look for line by line. 7 min read
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How much debt is too much? The ratios lenders use, and the simpler question worth asking: is the balance still shrinking? 6 min read
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What actually happens to your score Missed payments, settled accounts, and utilization — how each one moves the number, and for how long. 9 min read
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A budget that survives a bad month Fixed costs, variable costs, and the buffer most budgets forget to include. 6 min read
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You've been served — what to do this week Deadlines matter more than anything else. What to do in the first seven days, and who to call. 8 min read
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Hospital charity care, explained Most nonprofit hospitals must offer financial assistance. How to ask, and what income limits apply. 7 min read
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Is forgiven debt taxable income? What a 1099-C is, when it arrives, and the insolvency exception worth asking your tax pro about. 5 min read
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Rebuilding after a program ends Secured cards, utilization targets, and the timeline for a score to recover — without paying anyone. 6 min read
Free help, not ours

Government and nonprofit resources

These are free and independent of us. If one of them solves your problem, you don't need a program.

CFPB — Consumer Financial Protection Bureau

Free complaint filing against creditors and collectors, plus plain-language guides on your rights. consumerfinance.gov

NFCC-affiliated credit counseling

Nonprofit agencies offering free or low-cost budget counseling and debt management plans. nfcc.org

HUD-approved housing counselors

Free help if you're behind on a mortgage or facing foreclosure. Never pay for this service.

Federal Student Aid

Income-driven repayment, deferment, and forgiveness for federal loans — all free. studentaid.gov

AnnualCreditReport.com

The only federally authorized source for your free credit reports from all three bureaus.

Your state attorney general

Licensing checks for any debt relief company, including us, plus state-specific consumer protections.

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